Notes Gallery

A visual collection of all notes.

Evolving Quarterly Team Leads Debrief Session

Evolving Quarterly Team Leads Debrief Session

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Creating Consistency from Project Scoping through Implementation

Creating Consistency from Project Scoping through Implementation

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Rethinking QA (Quality Assurance)

Rethinking QA (Quality Assurance)

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The Benefits of Pre-Sending Deliverables

The Benefits of Pre-Sending Deliverables

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Recent Launch: Arthur Ashe Collection

Recent Launch: Arthur Ashe Collection

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Website Audit Follow-Up Meeting

Website Audit Follow-Up Meeting

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Exploring Website Audits & Website Strategy Presentations

Exploring Website Audits & Website Strategy Presentations

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Integrating URL Crawls Pre-SOW

Integrating URL Crawls Pre-SOW

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Embedding Requirements into Our Process

Embedding Requirements into Our Process

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Podcasts & New Business

Podcasts & New Business

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Request for Information: A Performance Tool

Request for Information: A Performance Tool

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Mental Checklist: Guiding Behaviors for Client Calls

Mental Checklist: Guiding Behaviors for Client Calls

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Recording Client Calls

Recording Client Calls

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Driving Performance Culture

Driving Performance Culture

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Customer Comment Cards for Clients

Customer Comment Cards for Clients

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SOW (Scope of Work) as SOP (Standard Operating Procedure)

SOW (Scope of Work) as SOP (Standard Operating Procedure)

Client Relationships

New Business

Why to Give Every Retainer Contract an End Date

Why to Give Every Retainer Contract an End Date

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Evolution of Client Services: Account Management vs. Project Management

Evolution of Client Services: Account Management vs. Project Management

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New Biz Proposals: Are We Putting Our Best Foot Forward?

New Biz Proposals: Are We Putting Our Best Foot Forward?

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Client Services in Business Development

Client Services in Business Development

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Small Steps, Big Gains

Small Steps, Big Gains

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Developing Process Through Client Work

Developing Process Through Client Work

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Creating a Channel for Feedback

Creating a Channel for Feedback

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Layoffs & Teaching the Biz

Layoffs & Teaching the Biz

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Learning Through Client Challenges

Learning Through Client Challenges

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Pizza Tracker, Project Tracker

Pizza Tracker, Project Tracker

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Client Feedback & Executive Sponsors

Client Feedback & Executive Sponsors

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Noticing the Gap Between Leadership & the Executing Team

Noticing the Gap Between Leadership & the Executing Team

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First-Person Job Descriptions

First-Person Job Descriptions

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Roles & Responsibilities Workshops

Roles & Responsibilities Workshops

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Green Bananas: Den Mixtape

Green Bananas: Den Mixtape

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Kicking Off Growth Moments

Kicking Off Growth Moments

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Collaborative Proposals

Collaborative Proposals

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Dog or Human: Lead with Your Desired Energy

Dog or Human: Lead with Your Desired Energy

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3-2-1 Growth 2.0

3-2-1 Growth 2.0

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Welcoming the Day

Welcoming the Day

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Branding the Development Process

Branding the Development Process

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Project Org Charts

Project Org Charts

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Website Audit vs. Redesign: Bridging the Gap

Website Audit vs. Redesign: Bridging the Gap

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What is Company Culture?

What is Company Culture?

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The Power of Email

The Power of Email

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Act Natural

Act Natural

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Ask. Listen. Gut Check.

Ask. Listen. Gut Check.

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Managing "Last Minute" Requests on Retainers

Managing "Last Minute" Requests on Retainers

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Unpacking Baggage With New Experiences

Unpacking Baggage With New Experiences

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Motorcycling & Leadership: You Go Where You Look

Motorcycling & Leadership: You Go Where You Look

Motorcycling

Agency Leadership

Management

Motorcycling & Leadership: Accountability

Motorcycling & Leadership: Accountability

Motorcycling

Agency Leadership

Personal Growth

Leading with Hope

Leading with Hope

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Fostering Client Relationships With Executive Sponsors

Fostering Client Relationships With Executive Sponsors

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Why We Focus On Outcomes

Why We Focus On Outcomes

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Avoiding Ambiguity in One-on-Ones

Avoiding Ambiguity in One-on-Ones

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Curiosity First

Curiosity First

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Learning to Unlearn

Learning to Unlearn

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Barrel's New Reel

Barrel's New Reel

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Playing with Movement: "Rules of the Game"

Playing with Movement: "Rules of the Game"

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Resourcing for Growth

Resourcing for Growth

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A Wider View

A Wider View

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Exploring Burnout

Exploring Burnout

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Candor as a Value

Candor as a Value

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A Hard Lesson in Client Comms

A Hard Lesson in Client Comms

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Why I Love Reference Calls

Why I Love Reference Calls

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Do. Learn. Clarify. Repeat.

Do. Learn. Clarify. Repeat.

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A Fling, Feedback, and the Future

A Fling, Feedback, and the Future

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Choose Honesty

Choose Honesty

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Don't Be Afraid to Try

Don't Be Afraid to Try

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What Manhattan Traffic Taught Me

What Manhattan Traffic Taught Me

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Joy in the Hammering

Joy in the Hammering

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History Rewritten

History Rewritten

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Right People, Right Seats

Right People, Right Seats

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The Hardest Part

The Hardest Part

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Time

Time

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Current Trajectory > Current Results

Current Trajectory > Current Results

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The Present

The Present

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Clients

Clients

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Room to Tinker

Room to Tinker

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