Notes Gallery

A visual collection of all notes.

Why to Give Every Retainer Contract an End Date

Why to Give Every Retainer Contract an End Date

Evolution of Client Services: Account Management vs. Project Management

Evolution of Client Services: Account Management vs. Project Management

New Biz Proposals: Are We Putting Our Best Foot Forward?

New Biz Proposals: Are We Putting Our Best Foot Forward?

Client Services in Business Development

Client Services in Business Development

Small Steps, Big Gains

Small Steps, Big Gains

Developing Process Through Client Work

Developing Process Through Client Work

Creating a Channel for Feedback

Creating a Channel for Feedback

Layoffs & Teaching the Biz

Layoffs & Teaching the Biz

Learning Through Client Challenges

Learning Through Client Challenges

Pizza Tracker, Project Tracker

Pizza Tracker, Project Tracker

Client Feedback & Executive Sponsors

Client Feedback & Executive Sponsors

Noticing the Gap Between Leadership & the Executing Team

Noticing the Gap Between Leadership & the Executing Team

First-Person Job Descriptions

First-Person Job Descriptions

Roles & Responsibilities Workshops

Roles & Responsibilities Workshops

Green Bananas: Den Mixtape

Green Bananas: Den Mixtape

Kicking Off Growth Moments

Kicking Off Growth Moments

Collaborative Proposals

Collaborative Proposals

Dog or Human: Lead with Your Desired Energy

Dog or Human: Lead with Your Desired Energy

3-2-1 Growth 2.0

3-2-1 Growth 2.0

Welcoming the Day

Welcoming the Day

Branding the Development Process

Branding the Development Process

Project Org Charts

Project Org Charts

Website Audit vs. Redesign: Bridging the Gap

Website Audit vs. Redesign: Bridging the Gap

What is Company Culture?

What is Company Culture?

The Power of Email

The Power of Email

Act Natural

Ask. Listen. Gut Check.

Ask. Listen. Gut Check.

Managing "Last Minute" Requests on Retainers

Managing "Last Minute" Requests on Retainers

Unpacking Baggage With New Experiences

Unpacking Baggage With New Experiences

Motorcycling & Leadership: You Go Where You Look

Motorcycling & Leadership: You Go Where You Look

Motorcycling & Leadership: Accountability

Motorcycling & Leadership: Accountability

Leading with Hope

Leading with Hope

Fostering Client Relationships With Executive Sponsors

Fostering Client Relationships With Executive Sponsors

Why We Focus On Outcomes

Why We Focus On Outcomes

Avoiding Ambiguity in One-on-Ones

Avoiding Ambiguity in One-on-Ones

Curiosity First

Curiosity First

Learning to Unlearn

Learning to Unlearn

Barrel's New Reel

Barrel's New Reel

Playing with Movement: "Rules of the Game"

Playing with Movement: "Rules of the Game"

Resourcing for Growth

Resourcing for Growth

A Wider View

Exploring Burnout

Exploring Burnout

Candor as a Value

Candor as a Value

A Hard Lesson in Client Comms

A Hard Lesson in Client Comms

Why I Love Reference Calls

Why I Love Reference Calls

Do. Learn. Clarify. Repeat.

Do. Learn. Clarify. Repeat.

A Fling, Feedback, and the Future

A Fling, Feedback, and the Future

Choose Honesty

Don't Be Afraid to Try

Don't Be Afraid to Try

What Manhattan Traffic Taught Me

What Manhattan Traffic Taught Me

Joy in the Hammering

Joy in the Hammering

History Rewritten

History Rewritten

Right People, Right Seats

Right People, Right Seats

The Hardest Part

The Hardest Part

Time

Current Trajectory > Current Results

Current Trajectory > Current Results

The Present

Clients

Room to Tinker

Pushing Through

Pushing Through

Feedback Feedback Feedback

Feedback Feedback Feedback

Routine Refresh

Routine Refresh

Easier Said Than Done

Easier Said Than Done

Remote Meetings & Engagement

Remote Meetings & Engagement

Making Time for Big & Small

Making Time for Big & Small

Problems & Vision

Problems & Vision

Mini Makeshift Skateboards

Mini Makeshift Skateboards

Being Productive vs. Being Effective

Being Productive vs. Being Effective

Pop-Pop & Traffic Lights

Pop-Pop & Traffic Lights

Why Wonder? Do It Now

Why Wonder? Do It Now

Creativity & Efficiency

Creativity & Efficiency

Beyond Recognition

Beyond Recognition

Best-Kept Secrets

Best-Kept Secrets

"I Flagged It"

The Management Track

The Management Track