"Anxiety is caused by a lack of control, organization, preparation, and action." (David Allen, Getting Things Done)
Complaints are caused by a lack of clarity, empathy, communication, and context.
Anxiety enjoys a good complaint's company.
Every Monday, I share weekly themes and progress in running an agency business/team and doing my best to live a good life. Details
On Mondays, I write a newsletter called Borrowed, Learned, & Thought (BL&T) about lessons learned in life, agency leadership, and e-commerce. Details.